Missing Plane
Airlines

Claiming from your airline

Every flight leaving the EU is covered by EU261 whatever the airline. On flights into the EU from outside, only European airlines are covered: that is where the airline matters.

Choose your airline

Air France (AF)France's flag carrier, based at Paris Charles de Gaulle and part of the Air France-KLM group. As a European airline, it is covered by EU261 on every … Ryanair (FR)Irish low-cost airline and one of Europe's largest by passengers. Its flights within Europe are covered by EU261. Claims go through the airline's own… easyJet (U2)British low-cost group. Many of its flights on the continent are operated by easyJet Europe, an EU-licensed airline, so EU261 applies when departing … Transavia (TO)The low-cost arm of Air France-KLM, with a large base at Paris Orly. Low fares do not reduce your rights: compensation is the same as on any other ai… Vueling (VY)Spanish low-cost airline based in Barcelona and part of the IAG group. Covered by EU261 on all its flights. British Airways (BA)UK flag carrier based at London Heathrow. Flights departing the UK are covered by UK261 and flights departing the EU by EU261. Flights into the EU fr…
What happened to your flight?
Where were you flying?

How late did you arrive?

At your final destination, when the doors opened.

What reason did the airline give?

Check the email or text message they sent you.

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€250–€600Enter your route
Why this answer?
  • Under EU261, a flight 3+ hours late, cancelled at short notice or overbooked pays €250, €400 or €600 per passenger, depending on distance. Pick your airports to see your amount.
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