Missing Plane

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Flight delayed or cancelled? See what you're owed.

European rules give up to €600 per passenger, plus meals and a hotel while you wait. We tell you in 30 seconds, and how much you'd really keep.

I'm at the airport nowWhat to ask for in the next 10 minutes: meals, hotel, new flight
Already happened? Check what you're owed:
Where were you flying?

How late did you arrive?

At your final destination, when the doors opened.

What reason did the airline give?

Check the email or text message they sent you.

— → —
€250–€600Enter your route
Why this answer?
  • Under EU261, a flight 3+ hours late, cancelled at short notice or overbooked pays €250, €400 or €600 per passenger, depending on distance. Pick your airports to see your amount.
Not ready to claim? You have years, not days.
Or enter your flight:
€250flights up to 1,500 km
€4001,500 to 3,500 km
€600over 3,500 km

Claim it yourself, or let someone do it

What you'd keep on a €400 claim.

Keeps the most

Claim it yourself

€400

Free letter in 2 minutes. You send it and follow up.

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Compensair

€280

30% fee, nothing to pay if they lose.

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Common questions

Does a strike count?

If the airline's own staff strike, yes, usually. If air traffic controllers or airport staff strike, usually not. Read more

How long do I have to claim?

Years, not days: it depends on the country, for example 5 years in France and 6 in the UK. Read more

What if the airline says no?

Ask for the reason in writing, then go to the national complaints body or a claim service. Read more

Disrupted flights today

Flights we've caught running 3+ hours late or cancelled. Every one of them might be owed money, and most passengers never ask.

DISRUPTIONS · LAST 48 HUpdated 17 Oct, 18:09 UTC
FLIGHTFROMTOSCHEDSTATUSOWED UP TO
VY 2220 BCN Sevilla810 km 19:25 CANCELLED €250
VY 6248 BCN Zurich856 km 18:45 CANCELLED €250
VY 1816 BCN Munich1,094 km 18:15 CANCELLED €250
AC 859 LHR Toronto5,707 km 17:40 CANCELLED £520
SV 114 LHR Riyadh4,940 km 17:00 CANCELLED £520
AA 81 LHR Dallas-Fort Worth7,628 km 16:25 CANCELLED £520
Flights that left 3+ hours late or were cancelled in the last 48 hours at the airports we watch. Tap a flight for its compensation check.

Your rights, in plain words

All guides →
EU261 explained: who gets €250, €400 or €600, and how to claim itThe complete guide to EU flight compensation: which flights count, the amounts, the 3-hour rule, excuses airlines use, and how to claim.Flight cancelled? Refund, new flight and up to €600: your rightsYour flight is cancelled or you were bumped: how to choose between a refund and a new flight, when you also get €250 to €600, and what to do at the airport.Stranded overnight: what the airline must pay forHotel, meals and transport are owed even when the cause is weather.Missed your connection: what you are owedOne booking or two tickets changes everything.Strike cancelled my flight: am I owed money?It depends on who walked out.Claim yourself or use a claim service?Doing it yourself is free. Services save time and take a share.
Fly often?

Keep 100% of your next payout

AirHelp+ is a yearly membership: members pay neither the service fee nor the legal fee on their claims, according to AirHelp. Worth it if you expect more than one disrupted flight a year.

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Free alerts

Know before the airport does

One short email when a strike is announced for European airports, and a monthly summary of your rights. No spam, unsubscribe in one click.